Return and Refund Policy
Please read this Return and Refund Policy carefully before making a purchase on Our Website.
Interpretation and Definitions
Company – Referred to as “the Company,” “We,” “Us,” or “Our,” meaning Omni Shop Planet.
Website – Refers to Omni Shop Planet, accessible at https://www.omnishopplanet.com.
You – The individual or entity purchasing products from Our Website.
Service – The online store and shopping services provided by Omni Shop Planet.
Returns
You may request a return within 30 days of receiving your order.
To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.
Certain items such as personal care goods, perishable products, and customized orders are non-returnable.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable, and return shipping charges may apply unless the return is due to our error (defective or incorrect item).
Exchanges
We replace items only if they are defective or damaged.
If you need an exchange, contact us with your order details.
Late or Missing Refunds If you haven’t received your refund after 10 business days, first check with your bank or credit card company.
If the issue persists, please contact us directly.
Contact Us
For any return or refund inquiries, please reach out to us:
contact@omnishopplanet.com
+1 (510) 888-9108
4116 Nichandros St, Castro Valley, California 94546, USA
https://www.omnishopplanet.com
